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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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Update

Hi Robert

Thanks for the response. I spent all of yesterday afternoon dealing with issues due to the upgrade, which included several reboots and looking at logs. There are only a few users on this server and I am the only one with Android. Here is where I was at:
  • Server was at 8.5.3 UP2
  • Android Device (Nexus 7) was at 8.5.3 UP1 with the 4.2.1 fix for dimmed send button.
  • I kept getting the notice to upgrade the device to the latest app version, but whenever I tried to install, it would not (see this post --> Database 'IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)', View 'Date (threaded)', Document 'Lotus Traveler 8.5.3 UP2 - cannot update Android client')
  • I wanted to uninstall from the device, but I could not. I deactiviated in security and cleared the cache, but still could not uninstall.
  • Tried running the app again and was prompted that the current version was not correct for the server and I needed to upgrade. Upgrade always failed. If I tried to dismiss the message, the app closed.
  • I wanted to set the default app version for Android on the server back to UP1 which used to work, but could not because the Admin interface was not working.
  • In summary, the Android on the app wouldn't work because the UP2 app wouldn't install and the existing install would not open until I upgraded.

The only thing I could do at that point was to revert back to UP1, which luckily for me worked without issue. I was then able to set the default Android app version back to UP1 and my the Traveler app once again starting working on my device.

I did open a PMR, but as we are business partners and this is a test server, it take a little longer to get a reply.

Thanks
Steve


Feedback response number SDAS92WUEE created by ~Julia Cisgeromangon on 12/12/2012

After upgrade to 8.5.3 UP2, I can n... (~Lex Nonluburod... 11.Dec.12)
. . Same here - No Device shown in the ... (~Martha Cishipi... 12.Dec.12)
. . Reverted back to 8.5.3 UP1... (~Lex Nonluburod... 12.Dec.12)
. . RE: After upgrade to 8.5.3 UP2, I ... (~Manny Ekrevero... 12.Dec.12)
. . . . Update (~Lex Nonluburod... 12.Dec.12)
. . . . . . Thanks this fixed the problem for m... (~Dan Bubluskiob... 11.Jan.13)
. . . . Fixed - Added TravelerAdmin (~Lex Nonluburod... 13.Dec.12)
. . . . Found an solved it (~Martha Cishipi... 13.Dec.12)
. . . . Same problem here after UP2... (~Kim Desboosiso... 13.Dec.12)
. . . . Can't find where to add TravelerAdm... (~Tate Asatoobur... 19.Jan.13)
. . . . . . RE: Can't find where to add Travele... (~Manny Ekrevero... 19.Jan.13)
. . . . . . OK, found it. It's already there. (~Tate Asatoobur... 19.Jan.13)




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